| Code | Exception |
|---|---|
1000 |
Invalid Partner Key |
1001 |
Invalid Language Code. Please see this reference at Supported Languages |
1002 |
ProductID is a mandatory field |
1003 |
The description field is mandatory |
1004 |
countryOfOrigin is a mandatory field. You can see a code list in the Country Code List |
1005 |
Error in item |
1006 |
Warning, item |
1007 |
Some products exist that contain errors |
1008 |
OrderNumber is a mandatory field |
1009 |
Invalid carrier. Check the valid carriers |
1010 |
trackingNumber is a mandatory field. |
1011 |
clientFirstName is a mandatory field |
1012 |
clientLastName is a mandatory field |
1013 |
clientAddress is a mandatory field |
1014 |
clientCountryCode is a mandatory field |
1015 |
destinationCountryCode is Invalid. Check the International Country Codes |
1016 |
clientCity is a mandatory field |
1017 |
clientPhone is a mandatory field |
1018 |
Service possible values: Standard |
1019 |
productID not found |
1020 |
clientState is a mandatory field |
1021 |
You must enter a minimum of one OrderInformation |
1022 |
productID and quantity of OrderInformation are mandatory fields |
1023 |
Email is a mandatory field |
1024 |
Email is invalid |
1025 |
Invalid Country Code in licenseFlag. Please see this reference at Country Codes |
1026 |
Invalid Country Code in importFlag. Please see this reference at Country Codes |
1027 |
URL is invalid |
1028 |
imageUrl is invailid |
1029 |
hscode must have maximum 10 characters |
1030 |
eccn must have maximum 5 characters |
1031 |
hazFlag must be 0 or 1 |
1032 |
could not be obtained with productType hsCode. Please see this reference at Product Types |
1033 |
quantity must be greater than 0 |
600 |
Error in data of product. For more detail, see errorMessageDetail |
1034 |
Discrepancy in SKU(s), between ConnectLandedCost and Connect Order |
1035 |
Discrepancy in SKU(s) Quantities, between ConnectLandedCost and Connect Order |
1036 |
Discrepancy in Incoterms (DDP vs DDU), between ConnectLandedCost and Connect Order |
1037 |
Combination of Errors, between ConnectLandedCost and Connect Order (SKU and SKU Qty) |
1038 |
Combination of Errors, between ConnectLandedCost and Connect Order (SKU and Incoterm) |
1039 |
Combination of Errors, between ConnectLandedCost and Connect Order (SKU QTY and SKU Qty) |
1040 |
Combination of Errors, between ConnectLandedCost and Connect Order(SKU, SKU Qty, and Incoterm) |
2050 |
The "itemExportHubCountry" field is a required field. Please rerun ConnectProductInfo with all required fields included. You can receive a list of valid FedEx Cross Border Distribution Center country codes from your Account Executive, or through our published webservices documentation. |
2052 |
The "itemValuationCurrency" field is a required field. Please rerun ConnectProductInfo with all required fields included. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. |
2055 |
The "orderValuationCurrency" field is a required field. Please rerun ConnectLandedCost with the required fields included. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. |
2057 |
The "requestedCostReturnedCurrency" field is a required field. Please rerun ConnectLandedCost with the required fields included. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. |
2060 |
The "orderValuationCurrency" field is a required field. Please rerun ConnectOrder with all required fields included. You can receive a list of valid FedEx Cross Border Distribution Center country codes from your Account Executive, or through our published webservices documentation. |
2062 |
This order is not currently eligible for the selected service level. Please try again, using a different service level. |
| Code | Exception |
|---|---|
2001 |
For now you can only do the calculation for the United States Shipping Origin |
2002 |
This Destination Country Code is not supported. Please check our Country Code List |
2003 |
ProductID is a mandatory field |
2004 |
Product does not have HS Code, not added |
2006 |
Product does not have Dimensions and Billable Weight, not added |
2007 |
Product does not have Price of Good, not added |
2008 |
insuranceFlag must be 0 or 1 |
2009 |
Invalid Service |
2010 |
Currency must be 0 or 1 |
2011 |
There was no money found for the country of destination |
2012 |
There is no exchange rate for the currency of your country. Please check our Country Code List |
2013 |
This Order Number does not exist |
2014 |
The order can't be deleted because the order was processed by FedEx Cross Border |
2015 |
The partner does not have a MailboxID |
2016 |
Some Items already arrived, the order can't be deleted |
2017 |
This landedCostTransactionID does not exist |
2018 |
landedCostTransactionID is invalid |
2019 |
repackage must be 0 or 1 |
2020 |
dutyPaid must be 0 or 1 |
2021 |
insurance must be 0 or 1 |
2022 |
emailCustomerTracking must be 0 or 1 |
2023 |
emailCustomerTracking must be 0 or 1 |
2024 |
Invalid Carrier, please check your Information |
2025 |
could not calculate shipping cost |
2026 |
could not calculate duty and tax |
2027 |
shippingCost could not be calculated on all products |
2028 |
Product is not recognized |
2029 |
This item is classified as Hazardous |
2030 |
Due to import regulations of the destination country |
2031 |
The customs department of the destination country requires a certain license and or documentation in order for shipment to be made |
2051 |
The "itemExportHubCountry" country code associated with the following SKU(s) is not a valid FedEx Cross Border “itemExportHubCountry” code. You can receive a list of valid FedEx Cross Border Distribution Center country codes from your Account Executive, or through our published webservices documentation. Please rerun ConnectProductInfo using a valid "itemExportHubCountry" code: [SKU 1] [SKU 2] [Etc] |
2053 |
The "itemValuationCurrency" currency code associated with this order is not a valid FedEx Cross Border currency code. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. Please rerun ConnectProductInfo using a valid currency code. |
2054 |
The "itemExportHubCountry" country code associated the following SKU(s) is not a valid FedEx Cross Border "itemExportHubCountry" country code. You can receive a list of valid FedEx Cross Border Distribution Center country codes from your Account Executive, or through our published webservices documentation. We will default to the valid "itemExportHubCountry" country code provided at the time of item classification: [SKU 1] [SKU 2] [Etc] |
2056 |
The "orderValuationCurrency" currency code associated with this order is not a valid FedEx Cross Border currency code. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. Please rerun ConnecLandedCost using a valid currency code. |
2058 |
The "requestedCostReturnedCurrencycode" currency code associated with this order is not a FedEx Cross Border supported currency code. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. Please rerun ConnectLandedCost using a valid currency code. |
2059 |
The "itemExportHubCountry" country code associated with the following SKU(s) is not a valid FedEx Cross Border “itemExportHubCountry” country code. You can receive a list of valid FedEx Cross Border Distribution Center country codes from your Account Executive, or through our published webservices documentation. We will default to the valid "itemExportHubCountry" country code provided at the time of item classification: [SKU 1] [SKU 2] [Etc] |
2061 |
The "orderValuationCurrency" currency code associated with this order is not a FedEx Cross Border supported currency code. You can receive a list of valid FedEx Cross Border currency codes from your Account Executive, or through our published webservices documentation. Please rerun ConnectOrder using a valid currency code. |